Welcome to ProFitness! Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information, as well as your rights and choices regarding your data.

1. Information We Collect When you interact with ProFitness, including at the point of sale (POS) or through our website, we may collect the following information:

   
   

2. Your name and contact details (including phone number and email address).

   
   

3. Transaction information related to your membership, purchases, or services.

   
   

4. Technical data such as your device information and IP address when using our website.

   
   

5. How We Use Your Information We use the information we collect to:

   
   

6. Provide and manage your ProFitness membership and services.

   
   

7. Send you SMS and email communications, including promotional offers and important updates.

   
   

8. Improve our products, services, and overall customer experience.

   
   

9. SMS Opt-In Disclaimer By providing your phone number at the point of sale, you consent to receive SMS messages from ProFitness. These may include promotional offers, event notifications, and account-related information.

   
   

10. Message Frequency: Messages may be sent periodically, with frequency based on promotions and updates.

    
    

11. Message & Data Rates: Standard carrier rates may apply for SMS messages.

    
    

12. Opt-Out: You can unsubscribe from SMS communications at any time by replying STOP to any ProFitness text message. A confirmation will be sent, and you’ll receive no further promotional texts.

    
    

13. Information Sharing & Security We take your privacy seriously:

    
    

14. No Selling of Data: We do not sell, trade, or rent your personal information to third parties.

    
    

15. Trusted Service Providers: We may share information with partners who help us deliver SMS messages or improve our services, with strict confidentiality agreements.

    
    

16. Data Protection: ProFitness uses industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

    
    

17. Your Rights and Choices You have control over your information:

    
    

18. Opt-Out: As mentioned, you may opt out of SMS communications by replying STOP to any ProFitness message.

    
    

19. Access & Update: You may request to view, update, or delete your personal information by contacting our support team.

    
    

20. Contact Us If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:

    
    

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

ProFitness Customer Support, 818-275-8081, support@totalprofitness.com

By using our services or providing your phone number at the point of sale, you acknowledge and agree to the terms of this Privacy Policy.

This policy is subject to change without prior notice. Please review periodically for updates.