Thank you for choosing ProFitness! We value your privacy and are committed to maintaining the trust and confidence of our members. This page outlines how you can opt-in to receive SMS communications from ProFitness, and how your information is collected, used, and protected.

1. SMS Opt-In Disclaimer

By providing your phone number at the point of sale (POS) in any ProFitness location, you consent to receive promotional text messages from ProFitness, including but not limited to special offers, event notifications, and account updates.


Consent: By opting in, you confirm that you are the authorized user of the phone number provided or have permission from the authorized user to opt-in.


Use Case: Customers will be texted or called for product support. Any issues with the product you can opt in to text or call us for support.


Message Frequency: You may receive periodic messages. Message frequency may vary based on promotions, events, or other updates.


Message and Data Rates: Standard message and data rates may apply as provided by your wireless carrier.


Opting Out: You can opt out of SMS communications at any time by replying STOP to any text message you receive from ProFitness. Upon receiving your opt-out request, you will receive a confirmation message, and no further promotional messages will be sent to your number.

2. Privacy Policy

a. Information We Collect: When you opt-in to receive SMS communications, we collect the following personal information:

  • Name

  • Phone number

  • Transaction details related to your membership or purchases


b. How We Use Your Information:

  • To send you marketing, promotional, and transactional messages.

  • To provide customer support and respond to your inquiries.

  • To improve our products and services based on customer feedback.


c. Information Sharing: We do not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted service providers who assist us in delivering SMS messages and improving our services, under strict confidentiality agreements.


d. Data Security: ProFitness employs appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

3. Your Rights and Choices:

  • Opt-Out: As mentioned above, you may opt out of SMS communications at any time by replying STOP to any ProFitness text message.

  • Access and Update: You may request to access, update, or delete your personal information by contacting our customer service team.

4. Contact Us

If you have any questions about this SMS Opt-In Disclaimer and Privacy Policy, please contact us at:


ProFitness Customer Support
818-275-8081
Support@totalprofitness.com



By providing your phone number at the point of sale, you acknowledge and agree to the terms of this SMS Opt-In Disclaimer and Privacy Policy.



Thank you for being a valued member of ProFitness!